SUPPORT & FAQ

Delivery and customer service from wowbao.com is handled by DoorDash. Please reach out to DoorDash customer support.

If you placed a Pickup order, please contact customer support.

For orders placed through a 3rd party delivery app (DoorDash, Grubhub, or UberEats and Postmates), please contact their customer support team directly through the links below.

Contact customer support for orders placed at one of our Chicago brick & mortar or airport locations.

If you’re having an emergency, please call 9-1-1

Wow Bao offers a variety of plant-centered options.

Vegetarian: Whole Wheat Vegetable Bao, Green Vegetable Potstickers/Dumplings, and All Vegetable Bowl

Vegan: Green Vegetable Potstickers/Dumplings and All Vegetable Bowl

For more information, view our complete allergen guide.

* Some of the items listed are only available at select locations. Please reference your location’s menu for item availability.

Items made without gluten include our Teriyaki Chicken Rice Bowl, Thai Herb Bone Broth, and many of our specialty drinks.

For more information, view our complete allergen guide.

* Some of the items listed are only available at select locations. Please reference your location’s menu for item availability.

Items made without peanuts include our BBQ Berkshire Pork Bao, Teriyaki Chicken Bao & Bowl, Spicy Mongolian Beef Bao, Coconut Custard Bao, Chocolate Bao, Orange Chicken Bowl, Green Vegetable Potsticker/Dumplings, Ginger Chicken Potsticker/Dumplings, All Vegetable Bowl and more.

For more information, view our complete allergen guide.

*Some of the items listed are only available at select locations. Please reference your location’s menu for item availability.

Some Dark Kitchen locations only offer Delivery.

To order from a Dark Kitchen, find the location near you, then click “ORDER ONLINE.”

A Dark Kitchen, or Ghost Kitchen, operates in the underutilized space of an existing restaurant. Wow Bao has partnered with local restaurants across North America to launch over 500 Wow Bao locations.

For information about Wow Bao’s brick and mortar stores visit our Chicago Locations.

Learn about our Dark Kitchen Program and locations across North America.

View our Airport locations to find Wow Bao before your next flight.

There might be! To see if there is a Wow Bao steaming near you, head to our locations page.

Have a question? We're here to help

Questions or feedback on your Catering or Event order?

Questions or feedback on your wowbao.com order?

Questions or feedback on your order from Grubhub, Uber Eats or DoorDash?

Questions or feedback on your in-store order?

I follow a plant based diet. What can I eat?

I have a gluten restriction. What can I eat?

I have a peanut allergy. What can I eat?

Why can’t I pick up my Dark Kitchen order?

How do I order from a Dark Kitchen?

What is a Dark Kitchen?

Where is my Wow Bao order coming from?

Is there a Wow Bao near me?