Support & FAQ

Your Order

Reach out to customer support.

Delivery and customer service from wowbao.com is handled by DoorDash. Please reach out to DoorDash customer support.

If you placed a Pickup order, please contact customer support.

A bao is one type of Asian dumpling. Also known as dim sum, bao are round, purse-shaped dumplings, while potstickers are crescent-shaped dumplings. Lucky for you, Wow Bao also offers Ginger Chicken Potstickers, Chicken Soup Dumplings, and Pork Soup Dumplings as part of their product line. A bao is one type of Asian dumpling. Also known as dim sum, bao are round, purse-shaped dumplings, while potstickers are crescent-shaped dumplings. Lucky for you, Wow Bao also offers Ginger Chicken Potstickers, Chicken Soup Dumplings, and Pork Soup Dumplings as part of their product line.

Contact customer support for orders placed at one of our Chicago brick & mortar or airport locations.

Dietary & Allergen Guide

If you’re having an emergency, please call 9-1-1

Wow Bao offers a variety of plant-centered options.

Vegetarian: Whole Wheat Vegetable Bao, Green Vegetable Potstickers/Dumplings, and All Vegetable Bowl

Vegan: Green Vegetable Potstickers/Dumplings and All Vegetable Bowl

For more information, view our complete allergen guide.

* Some of the items listed are only available at select locations. Please reference your location’s menu for item availability.

 

Items made without gluten include our Teriyaki Chicken Rice Bowl, Thai Herb Bone Broth, and many of our specialty drinks.

For more information, view our complete allergen guide.

* Some of the items listed are only available at select locations. Please reference your location’s menu for item availability.

Items made without peanuts include our BBQ Berkshire Pork Bao, Teriyaki Chicken Bao & Bowl, Spicy Mongolian Beef Bao, Coconut Custard Bao, Chocolate Bao, Orange Chicken Bowl, Green Vegetable Potsticker/Dumplings, Ginger Chicken Potsticker/Dumplings, All Vegetable Bowl and more.

For more information, view our complete allergen guide.

*Some of the items listed are only available at select locations. Please reference your location’s menu for item availability.

FAQ

Some Dark Kitchen locations only offer Delivery.

To order from a Dark Kitchen, find the location near you, then click “ORDER ONLINE.”

A Dark Kitchen, or Ghost Kitchen, operates in the underutilized space of an existing restaurant. Wow Bao has partnered with local restaurants across North America to launch over 500 Wow Bao locations.

For information about Wow Bao’s brick and mortar stores visit our Chicago Locations.

Learn about our Dark Kitchen Program and locations across North America.

View our Airport locations to find Wow Bao before your next flight.

There might be! To see if there is a Wow Bao steaming near you, head to our locations page.

BAO FAQ

Bao is the perfect portable snack or meal! Once prepared, simply peel off the paper and savor every bite. With so much flavor packed inside Wow Bao’s signature bao, it is the perfect on-the-go solution to feed any need.

Because our flavors speak for themselves, we are purists at Wow Bao. But we know some of our fans love a good sauce and we would never discourage creativity – especially in the kitchen. So, if you’ve got a favorite bao/sauce combo in mind, give it a try!

A bao is one type of Asian dumpling. Also known as dim sum, bao are round, purse-shaped dumplings, while potstickers are crescent-shaped dumplings. Lucky for you, Wow Bao also offers Ginger Chicken Potstickers, Chicken Soup Dumplings, and Pork Soup Dumplings as part of their product line. A bao is one type of Asian dumpling. Also known as dim sum, bao are round, purse-shaped dumplings, while potstickers are crescent-shaped dumplings. Lucky for you, Wow Bao also offers Ginger Chicken Potstickers, Chicken Soup Dumplings, and Pork Soup Dumplings as part of their product line.

Bao can be traced back as far as 400 BC as a staple of Chinese cuisine. For centuries the soft, fluffy dough filled with savory or sweet flavors has varied from region to region, but the ease and deliciousness of the traditional Asian food has remained. In 2003 Wow Bao was born and we’ve spent the last 20 years putting the Wow in Bao.

Potsticker/Dumpling FAQ

Potstickers are a delightful snack or meal that can be enjoyed hot or at room temperature. Simply use chopsticks or your hands to pick one up and take a bite. They’re often served with a dipping sauce, but they’re just as tasty on their own!

Absolutely! While potstickers are delicious on their own, many fans enjoy dipping them in sauces. Soy sauce, Asian mustard, or chili oil are popular choices. Feel free to experiment with your favorite sauce combinations!

Potstickers are a specific type of Asian dumpling. Potstickers and dumplings are exactly the same, the only difference is how they are prepared. A dumpling can be microwaved, boiled or steamed.  Potstickers are pan-seared on one side for a crispy texture while steaming. If you’re a fan of dumplings, you might also enjoy our other offerings, like bao and soup dumplings.

Potstickers originated in China and are filled dumplings made with a thin dough. They can be filled with various ingredients, ours are filled with chicken, herbs and Asian flavors. The unique cooking method results in a crispy bottom and a tender top, making them a favorite for many!

SOUP DUMPLING FAQ

Soup dumplings are best enjoyed with care! Use chopsticks to pick one up and place it on a spoon. Carefully bite a small hole to release the flavorful broth inside, then sip the broth before eating the rest of the dumpling. Enjoy every bite!

While soup dumplings are delicious on their own, many people enjoy dipping them in a mix of soy sauce, minced ginger, and/or Chili sauce for an added kick. Feel free to customize your dipping sauce to suit your taste!

Soup dumplings, also known as xiao long bao, are a type of steamed dumpling filled with seasoned ground meat and savory broth. The broth is created by mixing gelatin with the filling, which melts during steaming, creating a delicious soup inside the dumpling.

Unlike regular dumplings, which may have solid fillings, pork soup dumplings contain a rich broth that adds a unique experience when you bite into them. Their delicate, thin skin and the careful steaming process also set them apart.